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Oklahoma State University

I changed my O-Key password and cannot print from my personal computer

Your computer is set to remember your O-Key password when you add printers initially (see - 'How do I Add a Printer on my Personal Computer...?' under Printers on the FAQ page). When you change your O-Key password, you will have to change the password that your computer remembered as well. If you do not change it, you will not be able to print.

Please follow the steps below to change the remembered password on your computer:

  • Click on User Accounts in Control Panel
  • Click Credential Manager
  • Select from the list and click Edit
  • Enter in your new O-Key password and click Save

You should now be able to print.